ANR-Lab seminar "SML Technology for Customer Journey Analysis: Opportunities and Limitations"
On Monday, May 17, at 17:00, a scientific seminar of the International Laboratory for Applied Network Research will be held, where the Head of SML Research (Social Media Listening) at Aventica, Margarita Staf, will talk about the procedure for using social media analysis to obtain data on barriers and drivers that customers of various services may face.
The seminar language is Russian. The meeting will be held online on the Zoom platform.
If you would like to participate in the seminar, please write to the research assistant of the laboratory Aryuna Radnaeva (aradnaeva@hse.ru, +7 (910) 416-72-82).